Business Process Automation (BPA) is the use of appropriate technology and integration of information and systems to make the repeated or day to day tasks more efficient and effective in an organization.
Why should you Automate Business Process?
Costs Reduction: This means your organization can accomplish more even after reducing the human workforce. This will also help you to focus on the quality of the employees than on the quantity.
Reduction of Human Errors: It is not possible to obtain an error-free work from even the most efficient workforce but integrating BPA to your organization will help you to either eliminate or reduce the errors at certain stages of the process.
Improved Operational Efficiency: BPA minimizes the time and effort it takes to complete the process.
Quality and Consistency: BPA ensures that every task is performed identically and thus resulting in high quality and reliable results. Eventually, your customers will experience the same level of service from your organization.
Time Saving or Increased Productivity: Automation reduces the number of tasks that are done by your employees manually and thus freeing up their time to focus on other things. It also increases the amount of work done at the same time, helping to increase productivity.
Reduced Turnaround Times: By implementing workflow automation organizations can define and streamline their processes.
Better Collaboration: Automation makes it much easier to manage the complex projects where it is essential to monitor the team members, setting goals and deadlines.
Deeper Insights: BPA allows you to dig deeper into different aspects of your business. For instance, you can easily compare the generated leads to the number of sales.
Here are two common business automation and how the features of automation have created a positive impact on the organization:
HR Onboarding
(Before Automation)
Step 1: In-person Meeting
Step 2: Manual Routing
Step 3: Manual Follow-Ups
Step 4: Overflowing filing Cabinets
Step 5: Employee onboarding completed over multiple days
(After Automation)
Step 1: Candidate completes electronic form
Step 2: Automatic Document Routing
Step 3: Employee Onboarded 15 minutes
Accounts Payable
(Before Automation)
Step 1: Manual delivery of paper invoices
Step 2: Clerk matches and routes paper documents
Step 3: Manual Follow-up
Step 4: Storage at off-site facility
Step 5: Invoices paid in several days
(After Automation)
Step 1: Vendor completes the electronic form
Step 2: Automatic document routing
Step 3: Accounts payable process takes 45 minutes
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